El Santuario Resort & Spa, Valle de Bravo ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

“The hotel's amazing view of the lake truly made our stay lovely, especially during sunset.”view full review

El Santuario Resort & Spa, a 5-star wellness hotel rated 8.3/10 on Booking.com, offers an array of amenities formulated for holistic health and transformation. With 134 suites featuring private pools, the resort also boasts extensive facilities including a spa, pools, and culinary experiences at the Na-Ha restaurant. Set amidst the beautiful natural landscapes, guests can engage in various activities from adventure sports to relaxation therapies.

Rooms & Amenities

The rooms at El Santuario Resort & Spa are designed with intimacy and spaciousness in mind. Sixty-four suites overlook a private pool and lake, while amenities include flat-screen TVs, Wi-Fi, and distinctive decor. Each suite also features a private entrance and varying views of the gardens or lake.

Dining Options

Dining at Na-Ha features exquisite Vallesana cuisine, prepared with fresh local ingredients, including trout and sea bass. Guests enjoy options for romantic dinners or wine tastings in a serene setting. The Sunday brunch offers a variety of local delicacies and flavors.

Leisure & Wellness

El Santuario's leisure activities encompass three swimming pools, a wellness area for treatments, and access to nature and adventure sports. Guests can engage in yoga, meditation, and various physical activities including paragliding, hiking, or water sports on Lake Avandaro. The hotel also offers a holistic program with cultural and artistic experiences.

Services & Local Activities

El Santuario Resort & Spa provides comprehensive services for guests, including 24-hour assistance and meeting facilities. The resort is equipped with spaces ideal for workshops and spiritual gatherings, such as the circular chapel and meditation areas. Notable local landmarks include the Parish of San Francisco and the Velo de Novia waterfall, providing cultural experiences for visitors.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Master Suite King Size

Max:

2 persons

45 m²

Bed options:

1 King-size bed

Shower

Private pool

room details

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Standard King Room

Max:

2 persons

16 m²

Bed options:

1 King-size bed

Shower

room details

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Corner Suite

Max:

2 persons

27 m²

Bed options:

1 King-size bed

Shower

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Valle de Bravo 3.7 km

Airports

Lic. Adolfo Lopez Mateos International (TLC) 84.4 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious and Fresh Food

I was truly impressed by the food at the main restaurant! Every dish was packed with flavor, and you could tell the ingredients were fresh and carefully selected. The Sunday brunch was simply to die for! I also loved the vegetarian options available. It's clear that they genuinely care about the quality of their meals.

Nathan123. USA, 2024-05-15Read full review on

A Relaxing Spa Experience

I had an lovely spa experience, especially with the temazcal. It was the most personal and heart-opening session I've ever participated in. Afterward, I enjoyed refreshing cool showers and a warm pool, which made it even more inviting. The range of pool temperatures was perfect for relaxation throughout the day!

Tom456. UK, 2024-07-04Read full review on

Stunning Room with a Pool

Our room was simply amazing! It featured its own private pool, which was good. The decor was both relaxing and luxurious, and we loved the spacious layout that allowed us to unwind throughout the day. The view of the lake from our room was amazing, making it a perfect spot for a tranquil getaway.

Stanley789. Canada, 2024-08-10Read full review on

Great Facilities for Active Guests

The hotel offers fantastic sports facilities, including tennis and padel courts. I enjoyed the cozy gym, which had all the basics I needed for a great workout. I loved that I could combine my fitness routine with the stunning natural views that surrounded the facilities. It was an excellent way to stay active during our stay!

Ben321. Australia, 2024-09-15Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Water sports
Tennis court
Yoga class

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Massage

Room features

Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Sink

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

Map view

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

City landmarks

Landmark

Mirador La Pena

2.1 km

Landmark

Carmel Maranatha

2.7 km

Landmark

Lake Avandaro

2.5 km

Landmark

Temple of the sun and moon

2.3 km

Landmark

Temple of the rising moon

2.3 km

Landmark

Caracol

2.3 km

Landmark

Salon Los Girasoles

2.8 km

Landmark

El Arco, Valle de Bravo

3.0 km

Landmark

Busto

3.0 km

Landmark

La Capilla

3.2 km

Event hall

Salon de Usos Multiples

3.3 km

Church

Iglesia De San Francisco de Asis

3.7 km

Landmark

Mercado de Artesanias

3.4 km

Landmark

Plaza Juarez

3.4 km

Church

Maranatha Centro De Oracion

3.6 km

Landmark

Club de Leones

3.5 km

Landmark

Iglesia de la Candelaria

3.7 km

Church

Saint Francis of Assisi Church

3.7 km

Night club

Pachanga

3.7 km

Landmark

San Francisco

6.4 km

Church

El Rostro

6.7 km

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 1173 reviews

#2 of 35 hotels in Valle de Bravo based on Tripadvisor

Ruth

United States, March 2025

6.6/10

Rooms

Service

Location

Dining

Facilities

Sara

United States, February 2025

5.0/10

The hotel had stunning views that we absolutely loved, but unfortunately, our experience was marred by cleanliness issues and disorganized service. The property has great potential, but the lack of attention to detail and friendly management really detracted from our stay. For the price we paid, I expected a much better experience overall.

Rooms

5.0

The rooms we were given were dirty and poorly maintained, with signs of neglect everywhere. It felt unwelcoming and definitely not a luxurious experience.

Service

5.0

Service was disappointing; staff seemed overwhelmed and untrained, which led to a lack of proper attention to our needs.

Location

9.0

Location is fabulous with breathtaking views that made for a perfect backdrop, but it doesn't make up for the overall experience.

Dining

5.0

The dining service was slow and the cleanliness left much to be desired. We had to deal with dirty tables where we were seated.

Facilities

5.0

Facilities like the pool were not up to par; the unheated pool was freezing and one of the Jacuzzis was out of service.

Tommy

United States, January 2025

6.4/10

I had such a mixed experience at the resort. The location is absolutely stunning with great views, but the service and management left a lot to be desired. While the amenities were nice, the hotel really needs to address some serious operational issues. Overall, it felt like a beautiful property that's struggling to be the luxury retreat it promises.

Rooms

8.0

The rooms were spacious and beautifully decorated, boasting great views of the lake. However, they lacked proper climate control when the power went out.

Service

5.0

The service was incredibly frustrating. Staff often didn't have the authority to resolve issues, and the response to our concerns was not what I expected from a luxury resort.

Location

9.0

The resort is in a breathtaking setting with fantastic lake views, truly enhancing the overall experience.

Dining

5.0

My dining experience was disappointing due to the slow service and undercooked meals, which was surprising for a place that comes highly recommended.

Facilities

6.0

While the amenities, like the spa and pool, were nice, several facilities were not operating properly during my stay.

Ken

United States, December 2024

7.4/10

This hotel offers a luxurious and romantic getaway, especially great for couples looking to acclimatize to the altitude while enjoying beautiful surroundings. The service was overall friendly, particularly from Mr. Mario, who went above and beyond for my engagement proposal needs. However, the dining experience left something to be desired, and the rooms could use some improvements, especially regarding temperature control. The location is stunning, adding to the charm of the stay.

Rooms

7.0

The rooms are spacious and have a nice view of the lake, but the lack of air conditioning made it quite warm during the night. While the mattress and bedding were decent, we encountered bugs in the evening when the lights were turned on.

Service

8.0

Service was mostly attentive and friendly, with specific commendation for Mr. Mario, who expertly managed all aspects of my proposal. However, some areas did seem in need of supervision and training.

Location

10.0

The hotel is set in a breathtaking location surrounded by hills in front of a beautiful lake, making it an ideal spot to unwind and appreciate nature.

Dining

5.0

While the dining options were present, the food was average at best and the service was slow, detracting from the overall experience.

Facilities

7.0

The facilities are impressive, especially the private pool and the spa, which I found enjoyable although areas in need of upkeep were noted.

Stunning location

Warm room temperature

Dave

United States, November 2024

6.4/10

Overall, the resort has beautiful grounds and stunning views that create a magical atmosphere. The staff is friendly, and the dining experience, especially for dinner, was outstanding. Unfortunately, the rooms show signs of wear and could use some renovations, and there were issues with slow service in the restaurant and unexpected experiences in the room. For the price, I wanted a bit more consistency in quality and comfort.

Rooms

6.0

The rooms have a charming ambiance but are showing age, with some signs of wear like a broken lamp and minor cleanliness issues.

Service

5.0

While the staff was friendly, the service was notably slow, particularly during dining, which detracted from the experience.

Location

8.0

The location of the resort is amazing, with breathtaking views and beautiful grounds, although some noise from the road can be a concern.

Dining

7.0

Dining was a highlight, especially dinner, but the service in the restaurant was disappointingly slow.

Facilities

6.0

The facilities are picturesque, but the temperature of the swimming pool could be warmer, especially during colder months.

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