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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

El Santuario Resort & Spa is a 5-star hotel featuring a focus on wellness and a holistic approach to rejuvenation. This Valle de Bravo hotel offers an array of amenities, including three swimming pools, a gym, and a comprehensive spa with healing therapies.

Rooms & Amenities

Suites and villas at El Santuario include 64 unique accommodations, each with a private pool facing the lake and amenities such as flat-screen TVs, Wi-Fi, and safes. For larger gatherings, 12 four-bedroom suites are available, providing ample space for families and friends.

Dining & Experiences

Dining options feature Na-ha restaurant, which emphasizes local ingredients in country-style recipes. Guests can enjoy a selection of dishes from the menu through room service and participate in special events like wine tastings and romantic dinners.

Leisure & Activities

El Santuario promotes leisure through its wellness area, which includes a temazcal, yoga, and meditation spaces, as well as access to adventure activities like paragliding and mountain biking. The picturesque lake is also ideal for water sports and boat rides.

Business & Events

El Santuario provides meeting and event spaces, including an auditorium with panoramic views and smaller rooms with lake views equipped for various types of gatherings. The hotel offers logistical support for events with comprehensive facilities and high-speed internet.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Master King Suite
Max:
2 persons
485 sq. feet 
Bed options:
1 King Size Bed
Lake view
Shower
Private pool
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King Room
Max:
2 persons
175 sq. feet 
Bed options:
1 King Size Bed
Shower
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Corner King Suite
Max:
2 persons
295 sq. feet 
Bed options:
1 King Size Bed
Mountain view
Shower
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center
Valle de Bravo 2.3 mi
Airports
Lic. Adolfo Lopez Mateos International (TLC) 52.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Water sports
  • Tennis court
  • Yoga class

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Massage

Room features

  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200
Map view
Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

Reviews and Ratings <br />

Feedback from previous guests about their experience.
62%
loved the resort and would return for another relaxing stay
Stunning location
Helpful staff
Warm room temperature
Dinner service slow
6.2/10
Nice
Rooms
6.0
Location
9.0
Service
5.3
Dining
5.3
Guest reviews
6.2/10
based on 5 reviews
4/5 based on 1173 reviews
8.3
8.3/10 based on 812 reviews
#2 of 35 hotels in Valle de Bravo based on Tripadvisor
Ruth
United States of America, March  2025
6.6/10

Rooms
Service
Location
Dining
Facilities
Sara
United States of America, February  2025
5.0/10

The hotel had stunning views that we absolutely loved, but unfortunately, our experience was marred by cleanliness issues and disorganized service. The property has great potential, but the lack of attention to detail and friendly management really detracted from our stay. For the price we paid, I expected a much better experience overall.

Rooms
5.0
The rooms we were given were dirty and poorly maintained, with signs of neglect everywhere. It felt unwelcoming and definitely not a luxurious experience.
Service
5.0
Service was disappointing; staff seemed overwhelmed and untrained, which led to a lack of proper attention to our needs.
Location
9.0
Location is fabulous with breathtaking views that made for a perfect backdrop, but it doesn't make up for the overall experience.
Dining
5.0
The dining service was slow and the cleanliness left much to be desired. We had to deal with dirty tables where we were seated.
Facilities
5.0
Facilities like the pool were not up to par; the unheated pool was freezing and one of the Jacuzzis was out of service.
Tommy
United States of America, January  2025
6.4/10

I had such a mixed experience at the resort. The location is absolutely stunning with great views, but the service and management left a lot to be desired. While the amenities were nice, the hotel really needs to address some serious operational issues. Overall, it felt like a beautiful property that’s struggling to be the luxury retreat it promises.

Rooms
8.0
The rooms were spacious and beautifully decorated, boasting great views of the lake. However, they lacked proper climate control when the power went out.
Service
5.0
The service was incredibly frustrating. Staff often didn't have the authority to resolve issues, and the response to our concerns was not what I expected from a luxury resort.
Location
9.0
The resort is in a breathtaking setting with fantastic lake views, truly enhancing the overall experience.
Dining
5.0
My dining experience was disappointing due to the slow service and undercooked meals, which was surprising for a place that comes highly recommended.
Facilities
6.0
While the amenities, like the spa and pool, were nice, several facilities were not operating properly during my stay.
Ken
United States of America, December  2024
7.4/10

This hotel offers a luxurious and romantic getaway, especially great for couples looking to acclimatize to the altitude while enjoying beautiful surroundings. The service was overall friendly, particularly from Mr. Mario, who went above and beyond for my engagement proposal needs. However, the dining experience left something to be desired, and the rooms could use some improvements, especially regarding temperature control. The location is stunning, adding to the charm of the stay.

Rooms
7.0
The rooms are spacious and have a nice view of the lake, but the lack of air conditioning made it quite warm during the night. While the mattress and bedding were decent, we encountered bugs in the evening when the lights were turned on.
Service
8.0
Service was mostly attentive and friendly, with specific commendation for Mr. Mario, who expertly managed all aspects of my proposal. However, some areas did seem in need of supervision and training.
Location
10.0
The hotel is set in a breathtaking location surrounded by hills in front of a beautiful lake, making it an ideal spot to unwind and appreciate nature.
Dining
5.0
While the dining options were present, the food was average at best and the service was slow, detracting from the overall experience.
Facilities
7.0
The facilities are impressive, especially the private pool and the spa, which I found enjoyable although areas in need of upkeep were noted.
Stunning location
Warm room temperature
Dave
United States of America, November  2024
6.4/10

Overall, the resort has beautiful grounds and stunning views that create a magical atmosphere. The staff is friendly, and the dining experience, especially for dinner, was outstanding. Unfortunately, the rooms show signs of wear and could use some renovations, and there were issues with slow service in the restaurant and unexpected experiences in the room. For the price, I wanted a bit more consistency in quality and comfort.

Rooms
6.0
The rooms have a charming ambiance but are showing age, with some signs of wear like a broken lamp and minor cleanliness issues.
Service
5.0
While the staff was friendly, the service was notably slow, particularly during dining, which detracted from the experience.
Location
8.0
The location of the resort is amazing, with breathtaking views and beautiful grounds, although some noise from the road can be a concern.
Dining
7.0
Dining was a highlight, especially dinner, but the service in the restaurant was disappointingly slow.
Facilities
6.0
The facilities are picturesque, but the temperature of the swimming pool could be warmer, especially during colder months.
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Rooms and Guests2 Guests, 1 Room