What are the check-in and check-out times at El Santuario Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
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El Santuario Resort & Spa, Valle de Bravo
188US$
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Key details
About Resort
Carretera A Colorines Km. 4.5,
Valle de Bravo,
Mexico,
51200,
State of Mexico
- Near Lake Avandaro
Perfect
8.3
8.0
4.0
4.1
Loved by guests
"I have been to many temazcales in my life and feel the Temazcal is by far the best I have ever had."
"We had the room with the pool inside and it was just incredible to be able to stay at night time watching the stars."
"We went to the Spa and felt total bliss."
El Santuario Resort & Spa, a 5-star wellness hotel rated 8.3/10 on Booking.com, offers an array of amenities formulated for
Rooms & Amenities
The rooms at El Santuario Resort & Spa are designed with intimacy and spaciousness in mind.
Dining Options
Dining at
Leisure & Wellness
El Santuario's leisure activities encompass
Services & Local Activities
El Santuario Resort & Spa provides comprehensive services for guests, including 24-hour assistance and meeting facilities. The resort is equipped with spaces ideal for workshops and spiritual gatherings, such as the
Must-do experiences
- Savor the local specialties at Mercado de Valle, especially tacos de cecina.
- Hike to the Cascada Velo de Novia for breathtaking waterfall views.
- Visit the Museo Joaquin Arcadio Pagaza for rich local art and history.
- Take a serene kayak tour on Lake Avandaro at sunset.
- Discover the artisan shops in the charming town center for unique souvenirs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Master Suite King Size
2 persons
45 m²
1 King-size bed
Shower
Private pool
room details
Deluxe King Room
2 persons
23 m²
1 King-size bed
Shower
room details
Standard King Room
2 persons
16 m²
1 King-size bed
Shower
room details
Corner Suite
2 persons
27 m²
1 King-size bed
Shower
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Water sports
- Tennis court
- Yoga class
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Massage
Room features
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
El Santuario Resort & Spa offers a delightful culinary escape at Na-Ha, where traditional international flavors meet personalized dining experiences. Guests can savor thoughtfully prepared meals in a charming atmosphere suitable for families, couples, and dietary preferences alike.
Location
Carretera A Colorines Km. 4.5,
Valle de Bravo,
Mexico,
51200,
State of Mexico
Map view
Carretera A Colorines Km. 4.5,
Valle de Bravo,
Mexico,
51200,
State of Mexico
City landmarks
Landmark
Mirador La Pena
2.1
km
Landmark
Carmel Maranatha
2.7
km
Landmark
Lake Avandaro
2.5
km
Landmark
Temple of the sun and moon
2.3
km
Landmark
Temple of the rising moon
2.3
km
Landmark
Caracol
2.3
km
Landmark
Salon Los Girasoles
2.8
km
Landmark
El Arco, Valle de Bravo
3.0
km
Landmark
Busto
3.0
km
Landmark
La Capilla
3.2
km
Event hall
Salon de Usos Multiples
3.3
km
Church
Iglesia De San Francisco de Asis
3.7
km
Landmark
Mercado de Artesanias
3.4
km
Landmark
Plaza Juarez
3.4
km
Church
Maranatha Centro De Oracion
3.6
km
Landmark
Club de Leones
3.5
km
Landmark
Iglesia de la Candelaria
3.7
km
Church
Saint Francis of Assisi Church
3.7
km
Night club
Pachanga
3.7
km
Landmark
San Francisco
6.4
km
Church
El Rostro
6.7
km
Explore Valle de Bravo
Explore Valle de Bravo
Mirador La Pena
25 minutes walking
Scenic viewpoint offering stunning views over Valle de Bravo and the lake. Great for photography at sunrise or sunset.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Ruth
United States,
March
2025
6.6/10
Rooms
Service
Location
Dining
Facilities
Sara
United States,
February
2025
5.0/10
The hotel had stunning views that we absolutely loved, but unfortunately, our experience was marred by cleanliness issues and disorganized service. The property has great potential, but the lack of attention to detail and friendly management really detracted from our stay. For the price we paid, I expected a much better experience overall.
Rooms
5.0
The rooms we were given were dirty and poorly maintained, with signs of neglect everywhere. It felt unwelcoming and definitely not a luxurious experience.
Service
5.0
Service was disappointing; staff seemed overwhelmed and untrained, which led to a lack of proper attention to our needs.
Location
9.0
Location is fabulous with breathtaking views that made for a perfect backdrop, but it doesn't make up for the overall experience.
Dining
5.0
The dining service was slow and the cleanliness left much to be desired. We had to deal with dirty tables where we were seated.
Facilities
5.0
Facilities like the pool were not up to par; the unheated pool was freezing and one of the Jacuzzis was out of service.
Tommy
United States,
January
2025
6.4/10
I had such a mixed experience at the resort. The location is absolutely stunning with great views, but the service and management left a lot to be desired. While the amenities were nice, the hotel really needs to address some serious operational issues. Overall, it felt like a beautiful property that's struggling to be the luxury retreat it promises.
Rooms
8.0
The rooms were spacious and beautifully decorated, boasting great views of the lake. However, they lacked proper climate control when the power went out.
Service
5.0
The service was incredibly frustrating. Staff often didn't have the authority to resolve issues, and the response to our concerns was not what I expected from a luxury resort.
Location
9.0
The resort is in a breathtaking setting with fantastic lake views, truly enhancing the overall experience.
Dining
5.0
My dining experience was disappointing due to the slow service and undercooked meals, which was surprising for a place that comes highly recommended.
Facilities
6.0
While the amenities, like the spa and pool, were nice, several facilities were not operating properly during my stay.
Ken
United States,
December
2024
7.4/10
This hotel offers a luxurious and romantic getaway, especially great for couples looking to acclimatize to the altitude while enjoying beautiful surroundings. The service was overall friendly, particularly from Mr. Mario, who went above and beyond for my engagement proposal needs. However, the dining experience left something to be desired, and the rooms could use some improvements, especially regarding temperature control. The location is stunning, adding to the charm of the stay.
Rooms
7.0
The rooms are spacious and have a nice view of the lake, but the lack of air conditioning made it quite warm during the night. While the mattress and bedding were decent, we encountered bugs in the evening when the lights were turned on.
Service
8.0
Service was mostly attentive and friendly, with specific commendation for Mr. Mario, who expertly managed all aspects of my proposal. However, some areas did seem in need of supervision and training.
Location
10.0
The hotel is set in a breathtaking location surrounded by hills in front of a beautiful lake, making it an ideal spot to unwind and appreciate nature.
Dining
5.0
While the dining options were present, the food was average at best and the service was slow, detracting from the overall experience.
Facilities
7.0
The facilities are impressive, especially the private pool and the spa, which I found enjoyable although areas in need of upkeep were noted.
Stunning location
Warm room temperature
Dave
United States,
November
2024
6.4/10
Overall, the resort has beautiful grounds and stunning views that create a magical atmosphere. The staff is friendly, and the dining experience, especially for dinner, was outstanding. Unfortunately, the rooms show signs of wear and could use some renovations, and there were issues with slow service in the restaurant and unexpected experiences in the room. For the price, I wanted a bit more consistency in quality and comfort.
Rooms
6.0
The rooms have a charming ambiance but are showing age, with some signs of wear like a broken lamp and minor cleanliness issues.
Service
5.0
While the staff was friendly, the service was notably slow, particularly during dining, which detracted from the experience.
Location
8.0
The location of the resort is amazing, with breathtaking views and beautiful grounds, although some noise from the road can be a concern.
Dining
7.0
Dining was a highlight, especially dinner, but the service in the restaurant was disappointingly slow.
Facilities
6.0
The facilities are picturesque, but the temperature of the swimming pool could be warmer, especially during colder months.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 540 per person per day.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
87
FAQs
About El Santuario Resort & Spa
What is the distance from El Santuario Resort & Spa to the city center of Valle de Bravo?
The hotel is approximately 10 minutes by car from the city center.
What type of dining options are available at El Santuario Resort & Spa?
The on-site restaurant Na-Ha offers a selection of international cuisine.
How far is El Santuario Resort & Spa from Lic. Adolfo Lopez Mateos International Airport?
The hotel is located 85 km from Lic. Adolfo Lopez Mateos International Airport.
What are the room amenities provided at El Santuario Resort & Spa?
Rooms are equipped with a flat-screen TV, minibar, coffee/tea making facilities, and private pools.
Is parking available at El Santuario Resort & Spa?
Public parking is available on-site and is free of charge.
What wellness services does El Santuario Resort & Spa provide?
The wellness area offers a range of spa treatments, yoga classes, and meditation facilities.
What nearby attractions are accessible from El Santuario Resort & Spa?
Nearby attractions include Valle de Bravo Lake for water sports, Velo de Novia waterfall for hiking, and the Parish of San Francisco de Asis.
What language do the staff at El Santuario Resort & Spa speak?
Staff members speak both English and Spanish.
What dining options are open for breakfast at El Santuario Resort & Spa?
A breakfast option is available for an additional charge of 540 MXN.
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El Santuario Resort & Spa
8.3
3.7
km from center
169 US$
188 US$
per nightMobile-only price
